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specific types of lenders. They include our
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<< Implementation continued from Page 158 “Delegating tasks is key in
making the process cost-effective.”
Mortgage companies may find the controller — the
person responsible for preparing operational budgets
and overseeing payrolls and financial reporting — is
the one best equipped with all the skills necessary to
drive the most successful implementations. Controllers sit at a perfect balance in which their time is spent
overseeing the team and ensuring that the team’s
tasks are completed on time.
Although controllers occupy important positions,
they are free of some of the burdens that often occupy
much of the CFO’s day. Typically, this makes controllers more available for hands-on work with the team.
Since the CFO juggles a wide variety of tasks every day,
it simply isn’t possible for them to be as hands-on as
needed by the implementation team.
A successful implementation requires both the
mortgage company’s internal team and the software
recognize, prioritize and delegate implementation tasks.