Supervising production gets tricky when
originators can work from anywhere
In an age when most everyday tasks can be handled
electronically, and more jobs are being taken over by
intelligent automation, who needs people to be in
an office? The majority of mortgage originators have
tablets and cellphones, and barely even need to get
in a car anymore.
Yet originators are still at the forefront of the
borrower experience and remain the face of the
company for both clients and partners. They need to
face their borrowers and referral partners, but do they
still need to face their teammates?
Regional vice president of operations
Mountain West Financial
By Niki Nevarez